WellNow Urgent Care

WellNow Urgent Care, formerly Five Star Urgent Care, is a conglomerate of walk-in urgent care clinics that serve as alternatives to emergency rooms across Upstate New York. The addition of locations in Cicero, Fairmount and Fayetteville made it the largest urgent care provider in Central New York.[3] Services provided by WellNow Urgent Care include treatment for non-life-threatening illnesses and injuries.[4][5]

WellNow Urgent Care
TypePrivately Held
Founded2012 (2012)
FounderDr. John Radford
Headquarters
Ellicottville, New York[1]
Number of locations
32[2]
Websitewellnow.com
Five Star Urgent Care logo

Unlike most urgent care and medical practices, WellNow employs very few Physicians or Registered Nurses, opting for their practices to be mid-level-driven- by Physician Assistants, Medical Assistants, and LPNs being utilized as clinical staff instead.

History

WellNow Urgent Care was founded in Big Flats, New York in 2012 as "Five Star Urgent Care" by Dr. John Radford, a former emergency room physician. [6][3] In 2014, WellNow Urgent Care expanded to six locations.[7] That same year the company began offering patients the ability to view wait times for its facilities on its website.[8]

In 2016, the company opened another location in Liverpool, New York. The Liverpool location differs from the other locations because it offers specialized pediatric urgent care in addition to the normal urgent care services. In 2017, WellNow Urgent Care opened one more location in Vestal, New York. In 2018, the company rebranded as WellNow Urgent Care.[9]

Locations

WellNow Urgent Care primarily serves Central and Western New York, with locations in the following communities: Big Flats (serving Big Flats, Elmira, Corning, Horseheads and Painted Post); Cicero (serving Cicero, Liverpool and North Syracuse); Fairmount (serving Camillus, Fairmount and West Syracuse); Fayetteville (serving Fayetteville, DeWitt, Manlius, Chittenango and East Syracuse); Ithaca (serving Ithaca, Lansing, Dryden, Newfield, Trumansburg, Spencer and Slaterville); Jamestown (serving Jamestown, Salamanca and Warren, Pennsylvania) and Vestal (serving Vestal, Binghamton and Endicott).[10][4][11]

References
  1. syracuse.com. "Urgent care chain expanding again in Upstate NY; including DeWitt". syracuse.com.
  2. "Five Star Urgent Care Locations".
  3. Mulder, James T. (September 9, 2014). "Growing urgent care chain arrives in Fayetteville; next stop Clay". Syracuse.com.
  4. Epstein, Jonathan D. (August 30, 2012). "Medical facility expands". The Buffalo News.
  5. Yee, Tracy; Lechner, Amanda E.; Boukus, Ellyn R. (July 2013). "The Surge in Urgent Care Centers: Emergency Department Alternative or Costly Convenience?". Center for Studying Health System Change. 26.
  6. Mulder, James T. (February 5, 2014). "Urgent care chain expanding in Onondaga County to serve anticipated surge in patients". Syracuse.com.
  7. Reinhardt, Erin (September 5, 2014). "Five Star Urgent Care opens Fayetteville office". Central New York Business Journal.
  8. Drury, Tracey (October 3, 2014). "S. Tier urgent care firm intros online tool in real time". Buffalo Business First.
  9. "Five Star Urgent Care rebrands as WellNow Urgent Care in a partnership with Aspen Dental". Buffalo News. Retrieved 1 April 2019.
  10. Phillips, Dennis. "Five Star Undergoes $500,000 Expansion". The Post-Journal. Retrieved September 2, 2012.
  11. Reinhardt, Erin. "Five Star Urgent Care continues expansion with Camillus office". Central New York Business Journal. Retrieved April 11, 2014.
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