Accelerate (book)

Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations is a software engineering book co-authored by Nicole Forsgren, Jez Humble and Gene Kim.[3] The book explores how software development teams can measure their performance and the performance of software engineering teams impacts the overall performance of an organization.[4][5] The book is based on the authors 4 year experience working with Puppet on the State of DevOps Report (SODR).[6] The authors identified that “highest performers are twice as likely to meet or exceed their organizational performance goals.”[7]

Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations
AuthorNicole Forsgren, Jez Humble, Gene Kim
CountryUnited States
LanguageEnglish
SubjectDevOps
PublisherIT Revolution
Publication date
2018
Pages156 (paperback)
AwardsShingo Prize[1][2]
ISBN9781942788331
OCLC1035781633

 "Four Key Metrics"

Considering that case studies weren't sufficient for their research, the authors analysed 23,000 data points from a variety of companies of various different sizes (from start-up to enterprises), for-profit and not-for-profit and both those with legacy systems and those born digital.[8]

DevOps research conducted by the authors and summarised in Accelerate demonstrates four key metrics that are indicators of software delivery performance, leading to higher rates of profitability, market share and customer satisfaction for their respective companies. The four metrics identified are as follows:[9][10]

  • Change Lead Time - Time to implement, test, and deliver code for a feature (measured from first commit to deployment)
  • Deployment Frequency - Number of deployments in a given duration of time
  • Change Failure Rate - Percentage of failed changes over all changes (regardless of success)
  • Mean Time to Recovery (MTTR) - Time it takes to restore service after production failure

The authors are able to further measure how various technical practices (like outsourcing) and risk factors impact upon these North Star metrics for an engineering team.[11][12] These metrics can be crudely measured using psychometrics[13] or using commercial services.

References
  1. "IT Revolution Announces 'Accelerate' Book Wins Shingo Publication Award". markets.businessinsider.com. Retrieved 5 April 2021.
  2. "Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performance Technology by Nicole Forsgren, PhD, Jez Humble, Gene Kim, Steve Bell, and Karen Whitley Bell Receives Shingo Publication Award". Shingo Institute. 4 February 2020. Retrieved 5 April 2021.
  3. "The 2018 InfoQ Editors' Recommended Reading List: Part One". InfoQ. Retrieved 5 April 2021.
  4. Bloomberg, Jason. "Digital Influencer Nicole Forsgren: Bringing Science to DevOps". Forbes. Retrieved 5 April 2021.
  5. Drugeot, Constance (30 March 2021). "Why is a DevOps assessment important, and how to do it right?". DevOps Online. Retrieved 5 April 2021.
  6. Linders, Ben; Humble, Jez. "Q&A on the Book Accelerate: Building and Scaling High Performance Technology Organizations". InfoQ. Retrieved 5 April 2021.
  7. Mangot, Dave (17 March 2021). "Get good at delivering software". CIO. Retrieved 5 April 2021.
  8. Overby, Stephanie. "7 takeaways to "Accelerate" your DevOps". TechBeacon. Retrieved 5 April 2021.
  9. "Are you an Elite DevOps performer? Find out with the Four Keys Project". Google Cloud Blog. Retrieved 5 April 2021.
  10. Drugeot, Constance (30 March 2021). "Why is a DevOps assessment important, and how to do it right?". DevOps Online. Retrieved 5 April 2021.
  11. Johnson, Emily. "Study: DevOps Outsourcing Can Cost You". InformationWeek. Retrieved 5 April 2021.
  12. Doddi, Lakshmi (1 April 2021). "Book Summary: Accelerate — by Nicole Forsgren, Gene Kim, Jez Humble". Medium. Retrieved 5 April 2021.
  13. Linders, Ben; Humble, Jez. "Q&A on the Book Accelerate: Building and Scaling High Performance Technology Organizations". InfoQ. Retrieved 5 April 2021.
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